Senior living providers are looking to bring in tech platforms to their communities that encourage and streamline resident engagement as their top technology investment for 2021 and beyond, Senior Housing News reports.
But providers are still getting their sea legs in the midst of the ongoing pandemic, with many indicating that they are working toward tech-based solutions to operational challenges, if at all. Instead, they are focusing on technology platforms to facilitate resident engagement rather than systems that improve interoperability. A sizable percentage do not have an electronic health record system in place, which can improve workflow and alleviate business pressures stemming from occupancy and labor concerns. Read more.
